At xbajje, your privacy is not an afterthought — it is built into the foundation of how we operate. This Privacy Policy explains exactly what personal data we collect from Bangladesh players, why we collect it, how it is stored and protected, and what rights you have over your own information.
Six foundational commitments that govern every data decision xbajje makes on behalf of its Bangladesh players.
xbajje collects only the personal data that is strictly necessary for account registration, identity verification, payment processing, and responsible gaming obligations. We do not collect data speculatively or beyond operational need.
Your personal data is never sold, rented, or traded to third-party marketers, data brokers, or advertising networks. Data shared with third parties is limited strictly to service providers who operate under binding confidentiality agreements with xbajje.
All data transmitted between your device and xbajje servers is encrypted using industry-standard SSL/TLS protocols. Sensitive data such as payment details and identity documents is stored in encrypted form with access restricted to authorised personnel only.
xbajje recognises your right to access, correct, port, restrict, and request deletion of your personal data. Rights requests are handled by our dedicated support team within a reasonable timeframe and at no cost to the player.
Data is not held indefinitely. xbajje applies defined retention schedules to each category of personal data. When the retention period expires and no legal obligation requires continued storage, data is securely deleted or anonymised.
Every category of data collected by xbajje has a clearly stated purpose documented in this Privacy Policy. We do not repurpose data beyond the uses described here without first obtaining fresh consent from the affected player where required.
As an xbajje player in Bangladesh, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team.
Request a copy of all personal data xbajje holds about you, including the categories of data, the purposes for which it is held, and the parties with whom it has been shared.
Request correction of any inaccurate or incomplete personal data held on your xbajje account. Updates to registered contact details can also be made via the account settings panel.
Request deletion of your personal data where xbajje no longer has a lawful basis for retaining it. Note that regulatory obligations (e.g., AML record-keeping) may require us to retain certain data for a defined statutory period.
Request that xbajje restricts processing of your data in certain circumstances — for example, while a data accuracy dispute is under review or while an objection to processing is being assessed.
Receive a copy of your personal data in a structured, machine-readable format for transfer to another service provider, where technically feasible and where processing is based on consent or contract.
Object to processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of legitimate interests, subject to xbajje's assessment of overriding grounds.
This Privacy Policy ("Policy") describes how xbajje ("we", "us", "our", "the Platform") collects, processes, stores, shares, and protects the personal data of individuals ("you", "the Player") who access or use the xbajje website located at https://xbajje.bid and all associated services.
xbajje operates primarily as an online casino and sports betting platform serving players based in Bangladesh. This Policy applies to all personal data collected in the course of providing those services, whether you are a registered account holder, a visitor to the xbajje website, or a user of the xbajje customer support channels.
By registering an account with xbajje, making a deposit, placing a bet, or otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform and may contact xbajje support to request account closure.
xbajje acts as the data controller in respect of personal data collected through the xbajje platform. As data controller, xbajje determines the purposes for which personal data is collected and the means by which that data is processed.
All data protection enquiries, rights requests, and privacy-related complaints should be directed to the xbajje support team using the contact details provided in Section 14 of this Policy. xbajje is committed to responding to all data-related enquiries promptly and in accordance with applicable data protection principles.
xbajje collects personal data across several categories, each corresponding to a specific operational function. The following table summarises the data categories and their collection triggers:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration & KYC verification |
| Contact Data | Email address, Bangladesh mobile number | Registration & support interactions |
| Financial Data | bKash/Nagad wallet numbers, bank account references, transaction history | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser, operating system, session tokens | Automatically on site access |
| Usage Data | Pages visited, games played, bet history, session duration | During platform use |
| Communication Data | Live chat transcripts, email correspondence, support ticket content | When contacting support |
| Verification Documents | Passport scans, NID card images, utility bills, mobile wallet statements | KYC & AML compliance checks |
xbajje does not collect or request sensitive data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (other than document photographs submitted for KYC purposes), or data concerning health conditions, except where a player voluntarily discloses health-related information in the context of a responsible gaming request. Such disclosures are handled with the highest level of confidentiality.
xbajje processes personal data only for the purposes described below. We do not use personal data in ways that are incompatible with the purposes for which it was originally collected without first obtaining fresh consent where required.
xbajje processes personal data on one or more of the following legal bases, depending on the purpose and context of processing:
xbajje does not sell, rent, or trade your personal data to any third party for commercial purposes. Data is shared with third parties only in the circumstances described below, and only to the minimum extent necessary for the stated purpose:
xbajje engages trusted third-party service providers to assist in delivering platform services. These include payment processors (bKash, Nagad, Rocket, Upay, and banking partners), game content providers (Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, Spribe), identity verification services, fraud detection vendors, and cloud infrastructure providers. All service providers are bound by contractual data processing agreements that restrict their use of your data to the stated service purpose only.
xbajje may disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory authorities where required by law, court order, or in response to a legitimate formal request. xbajje will notify the affected player of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of xbajje's business assets, personal data held by xbajje may be transferred to the acquiring entity. Players will be notified of any such transfer and of any material changes to the applicable privacy terms that result.
xbajje uses cookies and similar tracking technologies on the xbajje website to support essential platform functionality, improve user experience, and gather aggregate analytics data. The following types of cookies may be set during your visit:
xbajje does not use third-party advertising cookies or behavioural profiling cookies that track your activity across external websites. You may manage your cookie preferences through your browser settings, although disabling essential cookies may limit your ability to use certain platform features.
xbajje retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention principles apply:
When a retention period expires and no overriding legal obligation requires continued storage, xbajje will securely delete or irreversibly anonymise the relevant data.
xbajje employs a layered approach to data security, combining technical controls, organisational policies, and access management procedures to protect personal data against unauthorised access, disclosure, alteration, and destruction.
All data in transit between your device and xbajje servers is protected by SSL/TLS encryption. Sensitive data at rest — including identity documents and financial records — is stored in encrypted form using industry-standard encryption algorithms. Access to data systems is protected by multi-factor authentication and role-based access controls that restrict data access to authorised personnel on a need-to-know basis.
xbajje staff who handle personal data are subject to confidentiality obligations and receive regular data protection training. Internal data access is logged and audited. Security incident response procedures are maintained to ensure rapid detection and mitigation of any data breach events.
If you become aware of or suspect any unauthorised access to your xbajje account or a potential security vulnerability on the xbajje platform, please report it immediately to xbajje support via live chat or by emailing [email protected]. We take all security reports seriously and will acknowledge receipt within 24 hours.
As a player whose personal data is processed by xbajje, you hold a number of rights with respect to that data. These rights are summarised below. To exercise any of these rights, please contact xbajje support using the details in Section 14.
xbajje will respond to all rights requests without undue delay. In complex cases, xbajje may require up to 30 days to provide a substantive response. xbajje will not charge a fee for processing rights requests unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply or the request may be declined with an explanation.
xbajje may send you promotional communications about bonuses, new games, seasonal offers (such as BPL cricket promotions, Eid bonuses, and Pohela Boishakh specials), and xbajje platform news — but only where you have given consent or where xbajje has a legitimate interest basis to do so as an existing customer.
You may opt out of marketing communications at any time by updating your notification preferences in the xbajje account settings panel, by clicking the unsubscribe link included in any xbajje marketing email, or by contacting xbajje support directly. Opt-out requests will be processed within 5 business days. Please note that opting out of marketing communications does not affect service-related communications (such as account verification emails, deposit confirmations, or withdrawal notifications), which are sent on the basis of contractual necessity.
The xbajje platform is intended exclusively for adults aged 18 years and above. xbajje does not knowingly collect personal data from any person under the age of 18. The xbajje registration process includes an age declaration step, and xbajje reserves the right to request age verification documents from any player at any time.
If xbajje discovers or is notified that personal data belonging to a person under 18 has been collected, xbajje will immediately suspend the associated account, delete the minor's personal data to the extent permissible by law, and take appropriate steps to prevent recurrence.
If you are a parent or guardian and believe that your child has registered an account on xbajje, please contact xbajje support immediately at [email protected]. We will investigate and resolve the matter as a priority. We also recommend installing parental control software on devices in households shared with minors to prevent access to gambling platforms.
xbajje reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or the services offered on the xbajje platform. The revised Policy will be published on this page with an updated "Last Updated" date.
Where changes are material — meaning they significantly affect your rights or the way we use your data — xbajje will make reasonable efforts to notify registered players via email or an on-platform notification prior to the changes taking effect. Your continued use of the xbajje platform following publication of a revised Privacy Policy constitutes your acceptance of the updated version.
We encourage you to review this page periodically to remain informed of the current terms under which xbajje processes your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way xbajje handles your personal data, please contact our support team using the details below. All data protection enquiries are handled by dedicated staff and treated with strict confidentiality.
xbajje aims to acknowledge all data protection enquiries within 24 hours and to provide a substantive response within 30 days. For complex requests, xbajje will inform you of any required extension within the initial 30-day window.
Now that you understand how xbajje safeguards your data, explore our full range of casino games, live cricket betting, and slots — all on a secure platform built for Bangladesh players.